General Terms

thecave.ee The owner of e-Shop is the TheCave OÜ

Ordering

Select the product you want to order from the online store. If a product is available in several different colours, you should choose the colour of the product first. All products you choose will be added to the shopping cart automatically.
By opening the cart, you can correct the quantity of products and delete items from the cart.
Once you have entered all the items in the shopping cart, press SUBMIT ORDER.
All cells marked* must be filled in.

Prices and payment

All prices in thecave.ee e-Shop are in Euro and include VAT.
Unfortunately, at the moment it is not possible to pay in our online shop via a direct bank link. After completing the order, an invoice will be sent to your e-mail, and you can pay through any bank. Payment for the order is made in advance. The order shall be effected after the payment of the invoice.

Term of delivery

The TheCave OÜ orders goods from the manufacturer according to the order of a particular customer, which means that the delivery terms of products can vary from 1 to 4 weeks, depending on the location, stock and production cycle of the supplier. We also have stock of the most sold products in Estonia, and the delivery time for the products in stock in the EU countries is 3-7 business days after the payment is received onto the current account of the TheCave OÜ. If, for any reason, the delivery time of the ordered article is significantly longer than stated in the terms, we will certainly notify you in good time. If you wish, you can cancel the order and we will refund the money you paid.

Attention! SC-Project products are not delivered outside of Estonia.

Transport

We will ship the goods to you by DHL, DPD courier or Smartpost.

Warranty

According to the Consumer Protection Act, a 2-year warranty is valid for goods purchased from the online store. When using the products, it is necessary to follow the installation and operating instructions exactly as the product warranty applies only to material or manufacturing flaws. The warranty does not apply if the product is incorrectly used or worn out!

Return of goods

The 14-day refund is valid for products purchased from the online store. The buyer has the right to return the goods without justification within 14 days of the delivery of the goods. For the purpose, the buyer must make a corresponding application to the seller by e-mail info@thecave.ee and then return the goods in accordance with the agreed procedure. The cost of returning the goods is borne by the buyer.
Returned goods must be intact, in original packaging and not used.
Money for returned goods is transferred to the buyer’s current account, paid for the goods, within 5 business days from receipt of the goods by the seller.

Rights of the Seller

Some pictures feature an illustrative meaning. In the illustrative image, the corresponding note is on the product. Prices may change without a prior notice.